- Receiving debt records from banks and financial companies.
- Verify customer debt information (verify by phone call and field trip).
- Verify the client’s current financial position.
- Contact working directly with debtors to provide directions for debt payment.
- Collect money directly from debtors.
Cactus Debt Recovery Joint Stock Company was established on July 7, 2004. Over 12 years of operation, Cactus is one of the oldest and leading debt recovery companies in Vietnam.
The meaning of “Cactus” : Cactus exists in sandy soils that hold the soil, prevent erosion, and help plants stay rooted. The Cactus has extraordinary stamina with the harsh dry weather, persisting even without water. Cactus spines help protect and not be invaded. Cactus always grows into a cohesive block.
Cactus Debt Recovery Corporation uses the image of Cactus Cactus to share pictures of always trying to preserve financial resources for customers; always ready to cope with hard work; Cactus’s employees are not influenced from outside and in Cactus’s operating model is always developed into a cohesive unit.
The standards of Cactus Debt Collection Joint Stock Company are: “Honesty – Responsibility – Counterclaim”.
. “Honest” Cacti absolutely does not accept the fraud (whether big or small) of employees in reporting to the manager and complying with the requirements to handle the affairs of the manager. All members of Cactus (regardless of their rank) can be immediately dismissed if they commit frauds in the handling of jobs or frauds in order to illegally occupy Company assets. and of Customer;
. “Responsibility” Within the framework of Cactus regulations and the provisions of law, employees are free to take the initiative in resolving their work. Therefore, Cactus requires managers to respect and seriously consider ideas or suggestions of subordinate employees, and also requires employees to be primarily responsible for the results of handling work of yourself.
. “Review” Cactus promotes and encourages all members of Cacti to contribute ideas, exchange and debate all matters related to Cactus’s activities. During the criticism process, Cactus was always calling for mutual respect.
Vision and mission
- Mission: To contribute to reducing the ratio of bad debts in Vietnam,
recovering capital to promote economic activities in Vietnam.
- Vision: To be the most trusted debt settlement company in Vietnam.
All Company’s policies are based on a measure of fairness among departments, among employees. Equity ensures that each employee and each position will receive benefits and income corresponding to the added value they contribute to the Company;
All activities and policies of the Company will be based on reason. The Company does not accept any fraudulent actions, causing damage to customers and other members of the Company.
The Company will always protect this principle even if it adversely affects the profits of the Company.
01. Protecting justice and righteousness
- The ultimate purpose of Cactus is to protect justice and righteousness. The Company will protect this principle even if it adversely affects the profits of the Company;
- The Company’s service to customers is to restore fairness due to the financial misappropriation of debtors. The company does not accept and handle dossiers of a form of usury loan with interest rate of 5% or more per month;
- All Company’s policies are based on a measure of fairness among departments, among employees. Equity ensures that each employee and each position will receive benefits and income corresponding to the added value they contribute to the Company;
- All activities and policies of the Company will be based on reason. The Company does not accept any fraudulent actions, causing damage to customers and other members of the Company.
- Respect is the guiding principle throughout the operation of Cactus.
- Cactus is always respecting contractual arrangements and responsibilities with Customers;
- Cactus always respects agreements with employees and always respects the views and opinions of employees.
- Cactus staff always respect each other, always respect the difference in thinking, mutual view.
- Cactus staffs always respect customers’ debt during the exchange.